Privacy Policy
Effective Date: October 29, 2026
Nexus Energy Group, Ltd. (“Nexus Energy Group,” “Nexus,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal and business information you provide when visiting our website, https://www.nexusenergyexchange.com/, or communicating with our company.
This Privacy Policy explains how we collect, use, disclose, and safeguard information obtained through our website and related business inquiries.
1. Information We Collect
We may collect information that you voluntarily provide when contacting us, requesting an energy consultation, submitting a utility bill for analysis, or inquiring about our services.
This information may include:
– Your name, company name, and job title.
– Email address, telephone number, and business address.
– Information submitted through website contact forms.
– Electricity, natural gas, and other utility account information.
– Utility bills, energy consumption records, pricing information, and related documents.
– Information about your business facilities, energy requirements, and service locations.
– Other information you choose to provide when communicating with us.
We may also automatically collect certain technical information when you visit our website, including your IP address, browser type, operating system, referring website, pages visited, and general website usage information.
2. How We Use Your Information
Nexus Energy Group may use collected information to:
– Respond to inquiries and provide requested information.
– Evaluate electricity, natural gas, and other energy procurement opportunities.
– Analyze utility bills, consumption patterns, and potential cost savings.
– Prepare energy pricing comparisons and procurement recommendations.
– Communicate with energy suppliers and service providers when necessary to fulfill your requests.
– Provide consulting services, contract assistance, and ongoing customer support.
– Improve our website, services, and customer experience.
– Maintain business records and comply with applicable legal requirements.
– Send service-related communications and, where permitted by law, information about relevant services.
We do not use submitted utility bills or account information for purposes unrelated to legitimate business operations, except as otherwise disclosed to you or required by law.
3. Utility Bill and Energy Account Information
When you voluntarily submit a utility bill or related energy information, Nexus Energy Group may use that information to evaluate your current energy costs, consumption, supplier arrangements, and potential savings opportunities.
Such information may be shared with qualified energy suppliers, consultants, or service providers when reasonably necessary to prepare requested analyses, obtain pricing, or provide authorized services.
Submitting a utility bill through our website does not, by itself, authorize Nexus Energy Group to change your energy supplier, execute a contract, or modify your utility service.
Any additional authorization required for those activities will be handled separately.
4. Cookies and Website Analytics
Our website may use cookies and similar technologies to support website functionality, improve performance, and understand how visitors interact with our content.
Cookies are small files stored on your device that help websites recognize browsers and remember certain preferences.
You may configure your browser to refuse or delete cookies. However, disabling certain cookies may affect website functionality.
If third-party analytics or marketing technologies are used, their collection and processing of information may also be governed by their respective privacy policies.
Where required by applicable law, we will provide appropriate choices regarding nonessential cookies and tracking technologies.
5. Information Sharing and Disclosure
Nexus Energy Group does not sell personal information in exchange for money.
We may disclose information to:
– Energy suppliers and industry partners involved in providing requested quotes or services.
– Service providers assisting with website hosting, communications, technical support, or business operations.
– Professional advisors when necessary for legitimate business purposes.
– Government authorities or other parties when required by law, regulation, subpoena, or legal process.
– Appropriate parties when necessary to protect our legal rights, customers, business operations, or website security.
We may also disclose information with your consent or at your direction.
We do not authorize service providers to use information supplied to them on our behalf for unrelated purposes.
6. Data Security
We implement reasonable administrative, technical, and organizational safeguards intended to protect personal and business information against unauthorized access, disclosure, alteration, or destruction.
However, no internet transmission, electronic storage system, or security measure can be guaranteed to be completely secure.
Visitors should avoid submitting unnecessary sensitive information through website forms.
7. Data Retention
We retain personal and business information only for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, maintain appropriate business records, resolve disputes, enforce agreements, and comply with applicable legal obligations.
Retention periods may vary depending on the type of information, the nature of our business relationship, and applicable legal requirements.
8. Your Privacy Choices and Rights
Depending on your location and applicable law, you may have certain rights concerning your personal information, including the ability to request access, correction, or deletion of information we maintain.
You may also request that we stop sending promotional communications.
To submit a privacy-related request, please contact us using the information provided below.
We will review and respond to requests in accordance with applicable law. Certain information may need to be retained for legitimate business, contractual, or legal purposes.
9. Third-Party Websites and Services
Our website may contain links to websites operated by energy suppliers, technology providers, industry organizations, and other third parties.
Nexus Energy Group is not responsible for the privacy practices, content, or security of websites we do not control.
We encourage visitors to review the privacy policies of third-party websites before submitting information.
10. Children’s Privacy
Our website and services are intended for businesses and individuals seeking energy-related information and services. They are not directed toward children under the age of 13.
We do not knowingly collect personal information from children under 13. If we become aware that such information has been collected, we will take appropriate steps to delete it.
11. International Visitors
Nexus Energy Group is based in Ohio, United States, and may work with businesses and organizations in other geographic markets.
Information submitted through our website may be processed or stored in the United States or other locations where our service providers operate, subject to applicable legal requirements.
12. Changes to This Privacy Policy
We reserve the right to update this Privacy Policy periodically to reflect changes in our business practices, website functionality, or applicable laws.
Updates will be posted on this page with a revised effective date.
Your continued use of the website following publication of an updated policy constitutes acknowledgment of the revised policy, to the extent permitted by law.
13. Contact Information
If you have questions about this Privacy Policy or how your information is handled, please contact:
Nexus Energy Group, Ltd.
Ohio, United States
Phone: 419.466.2622
Website: https://www.nexusenergyexchange.com/